Snapshot
- Cars built in 2021 and 2022 affected
- Three different issues at play impacting different variants
- Almost 5000 vehicles involved in total
Lexus Australia is recalling 4920 examples of its NX SUV due to three different faults identified across the lineup.
The first issue involves 978 NX 250 and 350 petrol variants produced between November 2021 and July 2022.
The fault involves the possibility that the brake actuator assembly may falsely detect an overcurrent condition of the electronic parking brake (EPB) actuator and enter a failsafe mode. This mode prevents the EPB from being engaged or disengaged which could mean the vehicle could roll away if parked on an incline if 'park' wasn't engaged and cause a crash.
For all involved vehicles, Lexus will update the skid control electronic control unit (ECU) software free of charge. Work is estimated to take roughly an hour, but dealers may need the car to be available for a longer period of time and can provide alternative transport if so.
VINs for this notice range are as outlined in the table below.
Model | VIN | Produced | ||
From | To | From | To | |
NX250 | 2000141 | 2004743 | 15/11/2021 | 13/07/2022 |
5000135 | 5000101 | 29/11/2021 | 13/07/2022 | |
NX350 | 2000290 | 2007812 | 15/11/2021 | 01/07/2022 |
5000397 | 5004221 | 29/11/2021 | 07/07/2022 |
The second issue involves 1955 NX 250, 350, 350h and 450h+ grades produced between November 2021 and June 2022.
A software error in the lane tracing assist (LTA) control computer may cause the upper limit of the LTA steering angle to be reached earlier than expected.
If this occurs, the system may provide a reduced level of lane centring assist than it's designed to under certain road and vehicle conditions and may not provide the full level of assistance required. Importantly though, the driver remains in full control of all steering manoeuvres and all lane departure warnings (visual and audible) and driver monitoring functions will continue to operate as normal.
Again, the fix is expected to take around an hour and will be carried out by Lexus free of charge.
The VINs involved are as follows.
Model | VIN | Produced | ||
From | To | From | To | |
NX350h | 2000135 | 2003468 | 16/11/2021 | 06/06/2022 |
5000110 | 5002784 | 29/11/2021 | 16/06/2022 | |
NX250 | 2000141 | 2004395 | 15/11/2021 | 20/06/2022 |
5000135 | 5003078 | 29/11/2021 | 16/06/2022 | |
NX350 | 2000290 | 2007421 | 15/11/2021 | 17/06/2022 |
5000397 | 5004162 | 29/11/2021 | 17/06/2022 | |
NX350h | 2000283 | 2007122 | 16/11/2021 | 20/06/2022 |
5000231 | 5003245 | 29/11/2021 | 16/06/2022 | |
NX450h+ | 2000170 | 2008011 | 15/11/2021 | 20/06/2022 |
The final problem also involves the NX 250, 350, 350h and 450h+, but this time affects 1987 cars produced between November 2021 and June 2022.
These vehicles are equipped with a body control module (BCM) that, among other tasks, controls the operation of exterior lighting. Using the Lexus Connected app, the headlamps can be turned on remotely for approximately 60 seconds to help the user locate their parked vehicle.
Under certain conditions, if the headlamps are activated using the Lexus Connected app, the BCM software simultaneously illuminates the headlamps and the daytime running lamps (DRLs) and the headlamps remain illuminated without the tail-lights illuminating depending on the position of the light control switch which means it does not comply with Australian Design Rule 13.
As with the other recalls, the repair takes around an hour and is free.
VINs for this notice are as specified in the table below.
Model | VIN | Produced | ||
From | To | From | To | |
NX350h | 2000135 | 2003468 | 16/11/2021 | 17/06/2022 |
5000110 | 5002997 | 29/11/2021 | 23/06/2022 | |
NX250 | 2000141 | 2004437 | 15/11/2021 | 21/06/2022 |
5000135 | 5003449 | 29/11/2021 | 21/06/2022 | |
NX350 | 2000290 | 2007421 | 15/11/2021 | 17/06/2022 |
5000397 | 5004164 | 29/11/2021 | 17/06/2022 | |
NX350h | 2000283 | 2007156 | 16/11/2021 | 21/06/2022 |
5000231 | 5003462 | 29/11/2021 | 24/06/2022 | |
NX450h+ | 2000170 | 2008026 | 15/11/2021 | 20/06/2022 |
In all instances Lexus Australia will contact owners via SMS, email and/or mail to their last known address. But to speak to Lexus, you can call 1800 023 009 (Monday to Friday 8am to 6pm AEST).
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