Recalls: Jeep Grand Cherokee, Genesis GV60, Mercedes-Benz Sprinter

Recall: 2021-23 Jeep Grand Cherokee

• Recall number: REC-005696
• Campaign number: 58A
• Original published date: 13 June 2023
• Year range: 2021 - 2023
• Affected units: 280
• List of affected VINs (.csv file) [↗]
• Variants: All variants within this model

What are the defects?

Due to a manufacturing issue, the steering column shaft could separate from the U-joint. This may result in a loss of steering control.

What are the hazards?

A loss of steering control could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.

What should consumers do?

Owners of affected vehicles can contact their nearest Jeep dealership to schedule an inspection and if necessary, replace the immediate shaft and assembly parts, free of charge.

Supplier details

FCA AUSTRALIA PTY LTD

Who should owners/operators contact for more information?

Stellantis Australia

• Contact phone: 1800 870 714
• Contact email: auscustomercare@stellantis.com.au
• Contact website: https://www.jeep.com.au/contact-us.html [↗]

Recall: 2022-23 Genesis GV60

• Recall number: REC-005698
• Campaign number: 31D040
• Original published date: 14 June 2023
• Year range: 2022 - 2023
• Affected units: 108
• List of affected VINs (.csv file) [↗]
• Variants: All variants within this model

What are the defects?

Due to a manufacturing defect, the vehicle's rear driveshaft may fracture resulting in a sudden reduction of motive power.

What are the hazards?

A sudden reduction of motive power while driving increases the risk of an accident, causing serious injury or death to vehicle occupants and/or other road users.

What should consumers do?

Owners of affected vehicles will be contacted directly by Genesis Motor Australia (GMA), requesting to make an appointment with their preferred authorised GMA dealership to have the work carried out, free of charge.

If vehicle owners still have queries, they can contact GMA Customer Care on 1800 908 070.

Supplier details

Hyundai Motor Company

Who should owners/operators contact for more information?

GMA Customer Care Team

• Contact phone: 1800 908 070
• Contact website: https://genesis-motors.com.au/safety-recalls/ [↗]

Recall: 2018-19 Mercedes-Benz Sprinter

• Recall number: REC-005701
• Campaign number: RC3150
• Original published date: 15 June 2023
• Year range: 2018 - 2019
• Affected units: 5239
• List of affected VINs (.csv file) [↗]
• Variants: Sprinter Van

What are the defects?

The electrical wiring of the interior fan blower may not meet specifications and could cause excess heat when the highest level of air condition/heater is in operation. This may result in a vehicle fire.

What are the hazards?

A vehicle fire could increase the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.

What should consumers do?

Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.

A full list of authorised dealerships can be found at www.mercedes-benz.com.au [↗]

Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking [↗]

Supplier details

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Mercedes-Benz Customer Assistance Centre

• Contact phone: 1300 300 896
• Contact email: customerassistancecentre@mercedes-benz.com [↗]