Recall roundup: Kia, Mercedes-Benz, Ram, Nissan, BMW, Jaguar, Polestar, Citroen

Recall: 2011-15 Kia SL Sportage, YD Cerato and XM Sorento

• Recall number: REC-005724
• Campaign number: 230047
• Original published date: 2 August 2023
• Year range: 2011 – 2015
• Affected units: 5069
• List of affected VINs (.csv file) [↗]

What are the defects?

If the subject vehicles are continuously operated without inspection, the engine may exhibit abnormal noise and potentially seize. This may cause a sudden loss of motive power and/or a vehicle fire.

What are the hazards?

A sudden loss of motive power whilst driving and/or a vehicle fire could increase the potential risk of an accident, causing serious injury or death to vehicle occupants, other road users, bystander and/or damage to property.

What should consumers do?

Owners of affected vehicles should immediately contact their preferred Kia dealer to schedule an appointment to have the engine inspected and if required replaced, free of charge.

Supplier details

KIA AUSTRALIA PTY LTD

Who should owners/operators contact for more information?

Kia Customer Service

• Contact phone: 131 542
• Contact email: customer_service@kia.com.au [↗]
• Contact website: www.kia.com.au [↗]

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Recall: 2021-22 Mercedes-Benz vehicles

• Recall number: REC-005747
• Campaign number: RC3170
• Original published date: 8 August 2023
• Year range: 2021 – 2022
• Affected units: 3597
• List of affected VINs (.csv file) [↗]
• Variants: AMG GT 4-doors Coupe (290 platform), C-Class (205, 206 platform), CLS (257 platform), E-Class (213 platform), E-Class Coupe/Convertible (238 platform), G-Class (463 platform), GLC (253 platform), GLE/GLS (167 platform), S-Class (223 platform), SL (232 platform).

What are the defects?

Due to a manufacturing defect, the fuel delivery unit may fail causing the fuel pump to switch off. If this occurs, it could impair the fuel supply to the engine resulting in a loss of power whilst driving.

What are the hazards?

A loss of power whilst driving could increase the risk of an accident, causing injury or death to vehicle occupants and/or other road users.

What should consumers do?

Owners should contact their authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.

A full list of authorised dealerships can be found at www.mercedes-benz.com.au [↗]

Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking [↗]

Supplier details

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Customer Assistance Centre

• Contact phone: 1300 300 896
• Contact email: customerassistancecentre@mercedes-benz.com [↗]

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Recall: 2021-22 Ram 2500 and 3500

• Recall number: REC-005736
• Campaign number: RC2001413A
• Original published date: 8 August 2023
• Year range: 2021 – 2022
• Affected units: 1902
• List of affected VINs (.csv file) [↗]
• Variants: This model does not include variants

What are the defects?

Due to a manufacturing issue, the relay for the air heater intake may experience an electrical short. This may occur when the ignition is On or OFF and could result in an engine compartment fire.

What are the hazards?

A vehicle fire could increase the risk of an accident, serious injury or death to vehicle occupants, other road users or bystanders.

What should consumers do?

Owners of affected vehicles can contact their nearest authorised RAM dealer to inspect the vehicle and if required, replace the intake air heater relay, free of charge.

For any additional information and assistance, please call RAM Trucks Customer Assist on 1300 681 792.

Supplier details

AMERICAN SPECIAL VEHICLES PTY LTD

Who should owners/operators contact for more information?

RAM Trucks Customer Assist

• Contact phone: 1300 681 792

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Recall: 2020-23 Ram 2500 and 3500

• Recall number: REC-005740
• Campaign number: RC20012ZA3
• Original published date: 9 August 2023
• Year range: 2020 – 2023
• Affected units: 1361
• List of affected VINs (.csv file) [↗]
• Variants: This model does not include variants

What are the defects?

Due to a manufacturing defect, the transmission may experience a build-up of pressure and heat causing transmission fluid to leak. A transmission fluid leak in the presence of an ignition source may result in a vehicle fire.

What are the hazards?

A vehicle fire could increase the risk of an accident, serious injury or death to vehicle occupants, other road users or bystanders.

What should consumers do?

Owners of affected vehicles can contact their nearest authorised RAM dealer to have the vehicle inspected and work carried out, free of charge.

For any additional information and assistance, please call RAM Trucks Customer Assist on 1300 681 792.

Supplier details

AMERICAN SPECIAL VEHICLES PTY LTD

Who should owners/operators contact for more information?

RAM Trucks Customer Assist

• Contact phone: 1300 681 792

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Recalls: 2021-23 Mercedes-Benz C-Class

• Recall number: REC-005750 (recall one), REC-005751 (recall two), REC-005749 (recall three)
• Campaign number: RC3175 (recall one), RC3176 (recall two), RC3174 (recall three)
• Original published date: 10 Aug 2023
• Year range: 2021 – 2023
• Affected units: 470
• Recall one: List of affected VINs (.csv file) [↗] (352 units)
• Recall two: List of affected VINs (.csv file) [↗] (105 units)
• Recall three: List of affected VINs (.csv file) [↗] (13 units)

What are the defects?

Due to a manufacturing issue, the battery ground point connection bolts may not have been tightened to specification. This could increase the electrical resistance of the connections, resulting in a vehicle fire.

What are the hazards?

A vehicle fire could increase the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.

What should consumers do?

Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the vehicle repaired, free of charge.

A full list of authorised dealerships can be found at www.mercedes-benz.com.au [↗]

Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking [↗]

Supplier details

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Customer Assistance Centre

• Contact phone: 1300 300 896
• Contact email: customerassistancecentre@mercedes-benz.com [↗]

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Recall: 2021-23 Nissan Navara with winch

• Recall number: REC-005735
• Campaign number: AU231
• Original published date: 2 August 2023
• Year range: 2021 – 2023
• Affected units: 210
• List of affected VINs (.csv file) [↗]
• Variants: All variants within this model

What are the defects?

The internal circuit board of the winches remote control can corrode if exposed to water. If corrosion of the circuit board occurs, the winch can cause the cable to stop, wind up or release unexpectedly.

What are the hazards?

If a winch stops or starts unexpectedly whilst being used, the cable or vehicle may move suddenly. The winch may also operate unintentionally while not being used, for example when parked or driving.

If the winch operates unexpectedly, there is an increased risk of accident and serious injury to people inside the vehicle or nearby the winch.

What should consumers do?

Owners should immediately stop using the remote control and contact their local Nissan dealership to schedule an appointment to have their winch remote control and receiver replaced with an improved design unit, free of charge.

Note: An aftermarket winch that may have been fitted on vehicles or purchased over the counter consumers should contact their place of purchase or Ateco Equipment on1300 873 487.

Full details of this recall can be found on the Product Safety Website:
https://www.productsafety.gov.au/recalls/ateco-automotive-%E2%80%94-warn-vr-evo-4×4-recovery-winches

Supplier details

NISSAN MOTOR CO. (AUSTRALIA) PTY. LTD.

Who should owners/operators contact for more information?

Nissan Australia

• Contact phone: 1800 035 035
• Contact email: csc@nissan.com.au [↗]
• Contact website: https://www.nissan.com.au/ [↗]

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Recalls: 2022-23 BMW iX1

• Recall number: REC-005746 (recall one), REC-005745 (recall two)
• Campaign number: 0031110200
• Original published date: 8 August 2023
• Year range: 2022 – 2023
• Affected units: 77 (recall one), 55 (recall two)
• Recall one: List of affected VINs (.csv file) [↗]
• Recall two: List of affected VINs (.csv file) [↗]

What are the defects?

Recall one: Due to a manufacturing defect, the front right drive shaft may become loose and detach from the eDrive. If this occurs, it could lead to a sudden loss of motive power.

Recall two: Due to a manufacturing defect, the front left drive shaft may become loose and detach from the eDrive. If this occurs, it could cause a sudden loss of motive power.

Note: In an event of failure the driver will receive warning signals in the instrument cluster.

What are the hazards?

A sudden loss of motive power whilst driving could increase the potential risk of accident, causing injury or death to the vehicle occupants and/or other road users.

What should consumers do?

Owners should immediately contact their preferred authorised BMW dealer or BMW Australia to have the recall carried out, free of charge.

Supplier details

B M W AUSTRALIA LTD.

Who should owners/operators contact for more information?

BMW Australia’s Recall Hotline

• Contact phone: 1800 243 675
• Contact email: info@bmw.com.au [↗]
• Contact website: www.recall.bmw.com.au [↗]

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Recall: 2020-21 Jaguar I-Pace

• Recall number: REC-005744
• Campaign number: H448
• Original published date: 8 August 2023
• Year range: 2020 – 2022
• Affected units: 36
• List of affected VINs (.csv file) [↗]

What are the defects?

Due to a manufacturing defect, the high voltage coolant heater (HVCH) may not operate as intended. If this occurs, the vehicle occupant may not be able to defrost the windscreen and may lead to poor visibility for the driver.

What are the hazards?

Poor visibility will potentially increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.

The vehicle is not compliant with Australian Design Rule (ADR 42/05)-Demisting of Windscreen.

What should consumers do?

Owners should contact their preferred Jaguar Land Rover authorised dealer to have their high voltage coolant heater replaced, free of charge.

Supplier details

JAGUAR LAND ROVER AUSTRALIA PTY LTD

Who should owners/operators contact for more information?

JLRA Customer Relationship Centre

• Contact phone: 1300 787 803
• Contact email: crcau@jaguar.com [↗]
• Contact website: jaguar.com.au [↗]

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Recall: 2022 Polestar 2

• Recall number: REC-005743
• Campaign number: R10245
• Original published date: 2 August 2023
• Year range: 2022
• Affected units: 35
• List of affected VINs (.csv file) [↗]
• Variants: All variants within this model

What are the defects?

Due to a manufacturing defect, the left front suspension ball joint may have been incorrectly attached. This may result in a loss of vehicle control.

What are the hazards?

A loss of vehicle control increases the risk of an accident causing serious injuries or death to the vehicle occupants and/or other road users.

What should consumers do?

Owners of affected vehicles can contact Polestar Customer Support or their nearest authorised Polestar Partner to have the vehicle inspected as soon as possible, and the work carried out, free of charge.

Supplier details

Polestar Performance AB

Who should owners/operators contact for more information?

Polestar Customer Support

• Contact phone: 1800 014 544
• Contact email: custsupp@polestar.com [↗]
• Contact website: www.polestar.com [↗]

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Recall: 2022 Citroen C3

• Recall number: REC-005742
• Campaign number: JJN
• Original published date: 8 August 2023
• Year range: 2022
• Affected units: 6
• List of affected VINs (.csv file) [↗]

What are the defects?

The rear crossmember may not have been manufactured according to specifications and could crack. If this occurs, the vehicle could experience a sudden loss of vehicle control.

What are the hazards?

A sudden loss of vehicle control whilst driving could increase the risk of an accident, causing injury or death to vehicle occupants and/or other road users.

What should consumers do?

Owners of affected vehicles should contact an authorised Citroen dealership to arrange an appointment to have the repair work carried out, free of charge.

Supplier details

INCHCAPE EUROPEAN AUTOMOTIVE PTY LIMITED

Who should owners/operators contact for more information?

Citroen Australia – Customer Relations Team

• Contact phone: 1800 898 058
• Contact website: https://citroen.com.au/ [↗]

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More links to help you with your car recall

• What is a recall?
• What to do if your car is recalled
• Why a car recall isn’t all bad news
• What is a vehicle identification number (VIN)?
• All ANCAP & vehicle safety stories