News
Gallery5
New recall notices have been issued, affecting Mercedes-Benz, BMW and Ram, vehicles.
The details of each recall, as published, are posted below.
5
Recall: 2017-19 Mercedes-Benz X-Class
- Recall number: REC-005754
- Campaign number: RC3190
- Original published date: 15 August 2023
- Year range: 207 - 2019
- Affected units: 6117
- List of affected VINs (.csv file) [↗]
What are the defects?
Due to a manufacturing defect, the rear axle radial shaft ring may not be sealed adequately. This could cause an oil leak resulting in an unexpected reduction of braking performance.
What are the hazards?
An unexpected reduction in braking performance could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners should contact their authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au [↗]
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking [↗]
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Customer Assistance Centre
- Contact phone: 1300 300 896
- Contact email: customerassistancecentre@mercedes-benz.com [↗]
5
Recalls: 2022 BMW X1
- Recall number: REC-005748
- Campaign number: 0072480200
- Original published date: 14 August 2023
- Year range: 2022
- Affected units: 833
- List of affected VINs (.csv file) [↗]
What are the defects?
The outer seat belts in the second row may become jammed at the bottom of the trim panels. As a result, the seat belts may not operate as intended.
What are the hazards?
In the event of an accident if the seat belts do not operate as intended, the occupant of that seat may not receive the full protection of the seatbelt system and this could increase the risk of injury or death to vehicle occupants.
What should consumers do?
Owners should immediately contact their preferred authorised BMW dealer or BMW Australia to have the recall works completed free of charge.
Supplier details
B M W AUSTRALIA LTD.
Who should owners/operators contact for more information?
BMW Australia’s Recall Hotline
- Contact phone: 1800 243 675
- Contact email: info@bmw.com.au [↗]
- Contact website: www.recall.bmw.com.au [↗]
5
Recall: 2014-19 Ram 1500 diesel
- Recall number: REC-005756
- Campaign number: Z46
- Original published date: 17 August 2023
- Year range: 2014 - 2019
- Affected units: 437
- List of affected VINs (.csv file) [↗]
- Variants: This model does not include variants
What are the defects?
Due to a manufacturing defect, the High-Pressure Fuel Pump could fail prematurely and introduce failed component debris into the fuel system. This could impair the fuel supply to the engine and result in a loss of power whilst driving.
What are the hazards?
A loss of power whilst driving could increase the risk of an accident causing injury or death to vehicle occupants, other road users and bystanders.
What should consumers do?
When parts become available, RAM Trucks Australia will contact affected owners in writing requesting they make an appointment at any authorised RAM dealership to have the work carried out free of charge.
For any additional information and assistance, please call RAM Trucks Customer Assist on 1300 681 792.
Supplier details
AMERICAN SPECIAL VEHICLES PTY LTD
Who should owners/operators contact for more information?
RAM Trucks Customer Assist
- Contact phone: 1300 681 792
5
Recalls: 2020-21 Mercedes-Benz E-Class hybrid (E300e)
- Recall number: REC-005752
- Campaign number: RC3181
- Original published date: 21 August 2023
- Year range: 2020 - 2021
- Affected units: 25
- List of affected VINs (.csv file) [↗]
What are the defects?
Due to a manufacturing defect, the vehicle power electronics system wiring harness may come in contact and chafe against the underbody paneling. As a result, the wiring harness could become damaged causing a loss of power.
What are the hazards?
A loss of power whilst driving could increase the risk of an accident causing injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the vehicle repaired, free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au [↗]
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking [↗]
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Customer Assistance Centre
- Contact phone: 1300 300 896
- Contact email: customerassistancecentre@mercedes-benz.com [↗]
More links to help you with your car recall
Please enable JavaScript to view the comments powered by Disqus.
COMMENTS