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New recall notices have been issued, affecting Tesla, Volkswagen, Ford and Mercedes-Benz vehicles.
The details of each recall, as published, are posted below.
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Recalls: 2022-23 Tesla Model 3 and Model Y
- Recall number: REC-005875
- Campaign number: SB-24-32-001
- Original published date: 18 January 2024
- Year range: 2022 - 2023
- Variants: All variants within this model
- Affected units: 4382
- List of affected VINs (.csv file) [↗]
What are the defects?
Due to a software issue, the steering wheel may feel notchy when operating the vehicle in cold temperatures.
What are the hazards?
There is no safety hazard and the defect will not affect the performance of the vehicle.
Vehicles may not be compliant with the (Australian Design Rule ADR 90/01 – Steering System) 2021.
What should consumers do?
Owners of affected vehicles should either contact Tesla to make an appointment to have the vehicle software version inspected and updated to version 2023.38 or later, free of charge, or update their vehicle's software as they usually do using main screen.
Supplier details
Tesla, Inc.
Who should owners/operators contact for more information?
Tesla Customer Centre
- Contact phone: 1800 646 952
- Contact website: tesla.com [↗]
- Contact email: csau@tesla.com [↗]
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Recalls: 2021-23 Volkswagen Caddy
- Recall number: REC-005864
- Campaign number: 69FR
- Original published date: 12 January 2024
- Year range: 2021-2023
- Affected units: 1870
- List of affected VINs (.csv file) [↗]
What are the defects?
An airbag deactivation switch may have been incorrectly fitted instead of a blanking plug. This could cause the driver to assume that the front passenger airbag has been deactivated when it is always operational.
What are the hazards?
If the driver believes the passenger front airbag has been deactivated, it may lead to an unsafe situation if something such as a child seat was used in the front passenger seat.
What should consumers do?
Owners of affected vehicles can contact their preferred Volkswagen dealership to schedule an appointment to have the vehicle inspected and rectified, free of charge.
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Volkswagen Group Australia
- Contact phone: 1800 504 076
- Contact website: volkswagen.com.au/app/locals/find-dealer [↗]
- Contact email: recalls@myvw.com.au [↗]
2023 Ford F-150
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Recalls: 2023 Ford Transit Custom
- Recall number: REC-005869
- Campaign number: 23C39
- Original published date: 15 January 2024
- Year range: 2023
- Affected units: 327
- List of affected VINs (.csv file) [↗]
What are the defects?
Due to incomplete software update, the Advanced Driver Assistance System (ADAS) may not operate as intended. As a result, sensors and cameras yellow warning light will not illuminate in the instrument cluster to assist the driver to detect nearby obstacles or driver errors.
What are the hazards?
A loss of safety systems could increase the risk of an accident, causing serious injury to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted in writing by Ford Australia and are asked to make an appointment to have the Advanced Driver Assistance System ADAS software updated, free of charge.
Supplier details
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Ford Customer Relationship Centre
- Contact phone: 13 36 73
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Recalls: 2023-25 Mercedes-Benz Model 447 (V-Class & Vito)
- Recall number: REC-005874
- Campaign number: RC3247
- Original published date: 17 January 2024
- Year range: 2023 - 2025
- Affected units: 255
- List of affected VINs (.csv file) [↗]
What are the defects?
Due to a hardware component connectivity issue, the Hermes Control Unit (ECE) may not operate as intended. In this case, the communication module might not be able to establish a network connection. If this occurs, the emergency call system (eCall) communication would not be available.
What are the hazards?
If the eCall system is not available, in the event of an emergency it would not be possible for the vehicle occupants to connect with emergency services, either manually or automatically. As a consequence, emergency vehicles may not be directed to the affected vehicle or may be delayed. This could increase the risk of death if a serious injury has occurred.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz in writing and are asked to schedule an appointment with their authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Customer Assistance Centre
- Contact phone: 1300 762 718
- Contact website: mercedes-benz.com.au/ [↗]
- Contact email: cs.aus@cac.mercedes-benz.com [↗]
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