New recall notices have been issued, affecting Toyota, Mercedes-Benz, BMW, Porsche, Skoda and Rolls-Royce vehicles.
The details of each recall, as published, are posted below.
Recalls: 2019-23 Toyota C-HR (petrol)
- Recall number: REC-005804
- Campaign number: YGG72
- Original published date: 23 October 2023
- Year range: 2019 - 2023
- Variants: C-HR 2WD 1.2L Petrol, C-HR AWD 1.2L Petrol
- Affected units: 14,480
- List of affected VINs (.csv file) [↗]
What are the defects?
The internal components of the fuel pump may wear and fracture the welded area of the fuel pump, which could lead to a fuel leak in the engine compartment.
If this was to occur, vehicle occupants may identify a fuel odour when driving.
What are the hazards?
A fuel leak in the engine compartment may result in an engine bay fire. A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users or bystanders.
What should consumers do?
Toyota will contact affected owners in writing, requesting they make an appointment at their preferred Toyota dealer who will inspect and if necessary replace the fuel pump, free of charge.
Note: This recall is a re-notification and expansion to the previous C-HR recall "WGG27" published with Recall Number REC-001645.
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Toyota Recall Assist Support Line
- Contact phone: 1800 987 366
- Contact website: toyota.com.au/recalls toyota.com.au/owners/service/online-service-booking [↗]
- Contact email: recallsupport@toyota.dataresponse.com.au [↗]
Recalls: 2022-23 Mercedes-Benz GLC
- Recall number: REC-005791
- Campaign number: RC3201
- Original published date: 9 October 2023
- Year range: 2022 - 2023
- Affected units: 944
- List of affected VINs (.csv file) [↗]
What are the defects?
The connection depth of the front towing point may not meet manufacturing specifications. As a result, the front tow point connection could detach from the vehicle during frontal towing.
What are the hazards?
If the front tow point detaches from the vehicle during use, it will increase the risk of serious injury or death to vehicle occupants, bystanders and other road users.
What should consumers do?
When parts become available, Mercedes-Benz will contact affected owners in writing requesting they make an appointment with their nearest authorised Mercedes-Benz dealership to have the work carried free of charge.
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking [↗]
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Customer Assistance Centre
- Contact phone: 1300 762 718
- Contact website: https://www.mercedes-benz.com.au [↗]
- Contact email: cs.aus@cac.mercedes-benz.com [↗]
Recalls: 2023 Toyota Kluger
- Recall number: REC-005797
- Campaign number: YGG39
- Original published date: 18 October 2023
- Year range: 2023
- Variants: Kluger 2.4L Petrol 2WD, Kluger 2.4L Petrol AWD, Kluger Hybrid 2.5L
- Affected units: 625
- List of affected VINs (.csv file) [↗]
What are the defects?
The driver side airbag wiring harness connection may become loose over time. As a result, the airbag warning light will illuminate and the driver side airbag will not deploy.
What are the hazards?
In the event of an accident, an airbag not deploying as intended could increase the risk of injury or death to vehicle occupants.
What should consumers do?
When parts become available, Toyota will contact affected owners in writing requesting they make an appointment with their nearest authorised Toyota dealer for inspection and if necessary rectify, free of charge.
To find a local dealer visit, https://www.toyota.com.au/find-a-dealer [↗]
or to make an appointment visit, https://www.toyota.com.au/owners/service/online-service-booking [↗]
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEDT).
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Toyota Recall Assist Support Line
- Contact phone: 1800 987 366
- Contact website: toyota.com.au/recalls toyota.com.au/owners/service/online-service-booking [↗]
- Contact email: recallsupport@toyota.dataresponse.com.au [↗]
Recalls: 2022-23 BMW 5 Series and 7 Series
- Recall number: REC-005801
- Campaign number: 0032470300
- Original published date: 23 October 2023
- Year range: 2022 - 2023
- Variants: G60 and G70 520i, 740i, i5, i7
- Affected units: 452
- List of affected VINs (.csv file) [↗]
What are the defects?
Due to a manufacturing defect, the steering wheel earth wire may become loose. If this occurs, the driving assist functions such as hands-off the steering wheel warning or emergency stop may not activate as intended.
What are the hazards?
If the safety features do not activate as intended, it could increase the risk of injury or death to vehicle occupants and other road users.
What should consumers do?
Owners should immediately contact their preferred authorised BMW dealer or BMW Australia to have the vehicle's steering wheel earth wire checked and if required rectified free of charge.
Supplier details
B M W AUSTRALIA LTD.
Who should owners/operators contact for more information?
BMW Australia’s Recall Hotline
- Contact phone: 1800 243 675
- Contact website: www.recall.bmw.com.au [↗]
- Contact email: info@bmw.com.au [↗]
Recalls: 2022-23 Porsche Taycan
- Recall number: REC-005792
- Campaign number: APB2
- Original published date: 9 October 2023
- Year range: 2022 - 2023
- Affected units: 231
- List of affected VINs (.csv file) [↗]
What are the defects?
Due to a manufacturing issue, there is a possibility of insufficient sealing between the high voltage battery casing and battery cover. This could lead to moisture entering the high voltage battery.
What are the hazards?
If a sufficient amount of moisture enters the high-voltage battery arcing can occur, which increases the risk of fire causing injury or death to vehicle occupants, other road users or bystanders.
What should consumers do?
Owners of affected vehicles can contact their preferred Official Porsche Centre to arrange an inspection and repair of their vehicle, free of charge.
Owners can find their nearest Porsche dealer at https://www.porsche.com/australia/dealersearch/ [↗].
Supplier details
PORSCHE CARS AUSTRALIA PTY. LTD.
Who should owners/operators contact for more information?
PORSCHE CARS AUSTRALIA PTY. LTD.
- Contact website: www.porsche.com.au [↗]
Recalls: 2021-22 Mercedes-Benz EQS
- Recall number: REC-005799
- Campaign number: RC3161
- Original published date: 23 October 2023
- Year range: 2021 - 2022
- Affected units: 143
- List of affected VINs (.csv file) [↗]
What are the defects?
Due to a software issue, the electric vehicle (EV) Drivetrain system may deactivate resulting in a loss of motive power.
What are the hazards?
A loss of motive power whilst driving increases the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make an arrangement with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html [↗]
Alternatively, customers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking [↗]
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Customer Assistance Centre
- Contact phone: 1300 762 718
- Contact website: https://www.mercedes-benz.com.au [↗]
- Contact email: cs.aus@cac.mercedes-benz.com [↗]
Recalls: 2022 Skoda Fabia
- Recall number: REC-005790
- Campaign number: 69EU
- Original published date: 9 October 2023
- Year range: 2022
- Affected units: 116
- List of affected VINs (.csv file) [↗]
What are the defects?
Due to a manufacturing issue, the front passenger airbag inflator may catch on the dash panel and rupture in the event of airbag deployment.
What are the hazards?
In the event of airbag deployment in an accident, the airbag can foul on the dashboard and provide insufficient protection for the front seat passenger which could result in serious injury or death.
What should consumers do?
Owners of affected vehicles should contact their preferred Skoda dealer to arrange to have their vehicle repaired free of charge.
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Skoda Dealers
- Contact phone: 1800 607 540
- Contact website: retailers.skoda-auto.com/959/en-AU [↗]
- Contact email: recalls@myvw.com.au [↗]
Recalls: 2022 BMW 7 Series
- Recall number: REC-005788
- Campaign number: 0061100800
- Original published date: 3 October 2023
- Year range: 2022
- Variants: G70 i7 xDrive and 740i
- Affected units: 50
- List of affected VINs (.csv file) [↗]
What are the defects?
The front windshield wipers may fail. In the event of rain this may lead to poor visibility for the driver.
What are the hazards?
Poor visibility will potentially increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
Owners should immediately contact their preferred authorised BMW dealer or BMW Australia to have the recall works completed and any faulty components replaced. All work is completed free of charge.
Supplier details
B M W AUSTRALIA LTD.
Who should owners/operators contact for more information?
BMW Australia’s Recall Hotline
- Contact phone: 1800 243 675
- Contact website: www.recall.bmw.com.au [↗]
- Contact email: info@bmw.com.au [↗]
Recalls: 2019-23 Rolls-Royce Ghost
- Recall number: REC-005793
- Campaign number: 0051700500
- Original published date: 16 October 2023
- Year range: 2019 - 2023
- Affected units: 39
- List of affected VINs (.csv file) [↗]
- Variant applicability: All variants within this model
What are the defects?
During an accident with high side impact forces, the glass display screen may shatter propelling glass fragments inside the cockpit.
What are the hazards?
If the display screen shatters, glass fragments may be propelled at high speed towards the driver and vehicle occupants and could cause serious injury.
What should consumers do?
Owners of affected vehicles can contact their preferred Rolls-Royce dealer to arrange an inspection and repair of their vehicle, free of charge.
Supplier details
Rolls-Royce Motor Cars Limited
Who should owners/operators contact for more information?
Rolls-Royce Motor Cars
- Contact phone: +44 (0) 1243 525700
- Contact website: https://www.rolls-roycemotorcars.com/en_GB/home.html [↗]
- Contact email: enquiries@rolls-roycemotorcars.com [↗]
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